OEL Team travel over 12 000 miles to meet customer requirements
At Online Electronics, we go above and beyond to satisfy our customers needs, which makes every day exciting and different for the team. After taking a call at 10am on a Wednesday morning in the Aberdeen Office, Bruce McKenzie - Sales Engineer found himself on the next flight to Georgia hand carrying 2 x EM transmitters just 6 hours later
Our client required 2 EM Transmitters urgently for a project starting in Georgia, and with a couriers availability time not meeting the client's requirements, Bruce ended up boarding the next flight out of Aberdeen with the equipment and paperwork in hand. Two days later is was Electronics Offshore Technician, Gary's turn to take an EM receiver to Eastern Europe in a last minute order with a 2 hour turn around from the initial call to leaving the building.
At OEL, we pride ourselves on our quality of customer service and quick turnaround times of orders, due to our in-house production and warehouse. We go to great lengths to reach customers expectations, even if that does mean travelling over 3,000 miles carrying the products by hand to the destination to ensure their project does to plan and avoids any costs in delayed orders