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| "Deliver innovation and quality in areas that address customer requirements and ensure process and product integrity in accordance to the recommendations of ISO 9001:2000 and BS EN 13980 standards" |
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| Quality objectives: |
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| OnlinE's Quality objectives are established to support the organization's efforts in achieving its quality policy and reviewed annually for suitability. Quality objectives shall be consistent with the quality policy and the commitment to continual improvement and innovation. |
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The measurable objectives set are: |
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0% Product non conformance |
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100% success in meeting delivery/shipment |
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100% customer satisfaction |
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24x7 provision of sales/hire support service |
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